Legal notice

By accessing and using this website operated by THOMAS SINGH, you agree to abide by all the following terms and provisions.
Website Content
We strive to ensure all content published on this website is accurate, timely and authentic. Our team conducts regular inspections, updates and revisions to fresh product introductions, cold chain delivery rules and store information, aiming to deliver a reliable browsing and shopping experience for users.
Accuracy of Information
We take every reasonable measure to guarantee the integrity and correctness of product parameters, origin, shelf life, storage requirements and logistics details. Minor revisions, seasonal adjustments or occasional clerical errors may still occur. If you spot any inconsistent or inaccurate information, please contact our customer service promptly, and we will verify and amend the content without delay.
Use of Information
All information displayed on the website is intended for general reference and shopping guidance only. Prior to placing orders and consuming fresh goods, users are advised to double-check preservation methods, thawing requirements and food safety notes according to personal needs. We shall not be held liable for decisions made merely based on webpage content.
External Links
Our website may attach hyperlinks to third-party platforms for users’ convenience of inquiry and supplementary information. We only select formally certified external websites, yet we do not exercise control over third-party page content, service standards and privacy policies, and bear no legal responsibility for external sites.
Website Availability
We maintain continuous operation and stable access of the website on a regular basis. Temporary service suspension or page access failure may happen due to system maintenance, technical troubleshooting, server upgrading or unexpected network faults, and we will resume normal service as soon as conditions permit.
Legal Compliance
THOMAS SINGH strictly complies with New Zealand food safety laws, cross-border trade regulations, quarantine provisions and relevant global e-commerce laws. No clause within this legal notice shall restrict statutory rights that cannot be waived under applicable laws.
Fresh Product Description & Disclaimer
We display fresh food including New Zealand pastoral meat, seasonal fruits and seafood with precise details covering origin, specifications, taste, shelf life, refrigeration and freezing conditions. Due to natural growth differences, seasonal changes and shooting light factors, slight disparities in color, size and texture between physical goods and pictures are normal. Please consult customer service for details before purchase if you have concerns. Fresh goods are non-refundable and non-exchangeable under general circumstances due to perishability; only deteriorated goods caused by our cold chain transportation faults are eligible for after-sales verification.
Cross-border Quarantine & Customs Disclaimer
We deliver fresh products via global cold chain logistics. Overseas shipments need to pass quarantine inspection of destination countries, which may incur import tariffs, quarantine fees and customs clearance charges borne solely by recipients. We are not responsible for parcel detention, customs rejection, commodity confiscation and subsequent losses arising from buyers’ failure to comply with local food import quarantine and declaration regulations.
Intellectual Property Rights
All texts, product images, packaging designs, store logos and brand elements on this website are owned or legally licensed by THOMAS SINGH, protected by New Zealand intellectual property laws and international copyright conventions. Unauthorized reproduction, copying, dissemination and commercial use are prohibited.
Contact Information
For inquiries regarding legal provisions, product consultation, after-sales disputes and information correction, please reach us via official channels below:
Trade name: THOMAS SINGH
Phone number: +64 22 461 9085
Email: info@thomsi.shop
Physical address: 65 Barbour Street, Waltham, CAN, Christchurch 8023, New Zealand